FAQ
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Frequently Asked Questions (FAQ)

Q1. Who can participate in this campaign?
Only registered retailers of Excel Foods operating in Assam, Meghalaya, Nagaland, Mizoram, and Manipur.
“Offer valid only on specific SKUs for specific states.”

Q2. How do I get cashback?
Scratch the coupon → Scan QR / visit microsite → Enter unique code → Submit UPI ID → Cashback credited post-validation.

Q3. How much cashback can I win per coupon?
Each coupon carries cashback between ₹5 to ₹100

Q4. How many times can I claim?
You can claim as many coupons as you receive, subject to validation.

Q5. How do I qualify for the Activa Lucky Draw?
Scan at least 20 valid coupons during the campaign. Top performers per state win scooters.

Q6. When will Lucky Draw winners be announced?
After the campaign ends. Winners will be informed directly and displayed on the microsite.

Q7. Who pays for taxes on scooters?
Road tax, registration, and GST will be paid by Excel Foods. 

Gift tax, applicable, will be borne by the winning retailer.

Q8. What if my cashback is not credited?
Check if your claim was validated. For issues, contact Excel Foods’ Sales Manager or raise a query on the program portal.

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